Cloud Case Study

This UK-based consultancy with clients globally was losing revenue to its competition because it lacked the technical capability to deliver the projects they were consulting on. At the point at which we started working with the firm, it had already lost a number of highly valued blue-chip customers. They enlisted TechYard to help build a new dedicated Salesforce Professional Services Team. 

Skills needed : Senior leadership team, sales function, back office support, Certified Technical Architects, Developers, Project Managers, Business Analysts, Consultants 

Solution 

As time was of the essence, we used our extensive network within this space and brought in a couple of trusted, specialist recruitment partners. Together, we rapidly built out a dedicated team that was able to hit the ground running. We recruited a leadership team we had previous experience with and that had built Salesforce start-ups before. Plus, a member of our team joined the client’s board to advise on talent. 

Result 

Within 21 months, the client had a dedicated team of Salesforce.com professionals that was able to deliver projects for clients of the group of consulting businesses in addition to its own net-new opportunities. The team has also won a substantial Salesforce project with a major retailer, which the client had lost previously due to their lack of technology implementation capability.